How do I know the extensions are high-grade Remy hair?
You will be able to see and feel the difference in our hair extensions, and you will find that unlike low-grade non-Remy extensions after wearing them for 3 months + they will still be beautifully soft (provided you use the recommended products).
How long do the hair extensions last?
Provided you follow the recommendations on products and how to care for your extensions, our Indian hair should last approximately 4-6 months and our Russian 6-12 months or more. Our clip in extensions will last even longer if worn infrequently.
What products do you recommend to use with the extensions?
Hair extensions require a specific blend of ingredients and there are a number of ingredients to avoid. Because of this, we’ve made it simple by specifically formulating the correct products for you to use.
You can shop these on our site and possibly receive the very next day!
Can I obtain a refund if the colour is not right?
Yes, when you receive the hair please check the colour BEFORE you remove the packaging gold ties. Provided these are intact still and you contact us within 30 days, we will happily exchange your colour for you.
How can I pay for my order?
When you reach the checkout, you will be able to choose between Credit Card, PayPal (credit, cheque or savings) or simply use After Pay to receive your items now and pay later.
When will I receive my order?
We offer same day dispatch for orders received before 12.00pm AEST. You are able to select between standard and express shipping at checkout.