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Find your shade

Choosing a colour online is the hardest part of buying extensions. Here's how we help you get it right.

  • Take the colour quiz

    Answer four quick questions about your hair and get an instant shade suggestion.

  • Jadore colour swatch card held in hand

    Order a colour swatch

    $4.99 per shade, and redeemable on your clip-ins. Hold it against your hair in daylight before you order, so the shade you test is the shade you buy.

  • Model with long brunette hair against a warm beige wall in soft window light

    AI colour match

    Coming soon. We're developing an AI tool to help you match your shade online.

  • Smiling model with long blonde wavy hair

    Ask customer support

    Send us 2–3 photos of your hair in daylight and our team will recommend your shade. Or call us Monday to Friday, 8:30am to 4:30pm.

Not quite right? Extensions still in their original ties and packaging can be returned or exchanged within 35 days of receiving them. Read our returns policy

All 22 shades

Every shade in our current range. Screens show colour differently, so for a true match, order a swatch of your closest shade and hold it against your hair in daylight.

Send us your photos

Our customer support team will look at your photos and recommend the right shade for you.

  • Take 2–3 photos in daylight, near a window but out of direct sun.
  • Turn off the flash and any filters.
  • Show your roots, your mid-lengths and your ends.

Prefer to talk? Call 1300 308 078, Monday to Friday, 8:30am to 4:30pm.

Colour match questions

How do I match a swatch to my hair?

Hold the swatch against your mid-lengths and ends in daylight, as this is where your extensions will blend. Indoor lighting can make shades look warmer or darker than they are.

Is the swatch redeemable?

Yes. We'll send you a $4.99 code with your swatch order to use on your clip-in extensions. One use per customer.

I'm between two shades. What should I do?

Send us your photos and our team will help you choose, or take the colour quiz.

Can extensions be toned or coloured?

Yes. All Jadore hair can be toned and coloured by a professional hairstylist, just not bleached. Sometimes toning is the final step to a perfect match.

What if the colour isn't right?

Extensions still in their original ties and packaging can be returned or exchanged within 35 days of receiving them. See our returns policy for the details.